Effective date: January 5, 2026

These Terms & Conditions (“Terms”) govern your access to and use of this website and any purchases made through our online store (the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1) Company information

Vaughn Hockey / Vaughn Custom Sports (“Vaughn,” “we,” “us,” “our”) provides goalie equipment and related products, including custom products, through this website.

2) Eligibility

You must be at least 18 years old (or the age of majority where you live) to make a purchase. By placing an order, you represent that you are legally able to enter into a binding contract.

3) Account registration (if applicable)

You may be able to create an account to place orders and track purchases. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4) Products, content, and availability

We work to display products, images, colors, and specifications as accurately as possible. However:

• Actual colors/materials may vary due to monitor/device settings and manufacturing differences.
• Product availability may change without notice.
• We may update or discontinue products at any time.

5) Custom products and personalization

If you order customized or personalized items (including colorways, configurations, or made-to-order builds), you understand and agree that:

• Custom orders may require additional lead time.
• Custom items may be final sale and/or not eligible for return/exchange, except as required by law or if the product is defective or incorrect due to our error.
• You are responsible for confirming your selections (sizes, specs, colors, options) before submitting an order.

6) Pricing, taxes, and promotions

All prices are shown in the currency displayed at checkout unless stated otherwise. Prices may change at any time.
You are responsible for applicable taxes, duties, customs fees, and similar charges unless we explicitly state otherwise.

Promotions, discount codes, and offers may be modified or ended at any time and may include exclusions or limits.

7) Orders, acceptance, and cancellations

Your order is an offer to purchase. We may accept or decline orders in our discretion, including for suspected fraud, inventory errors, pricing errors, or fulfillment limitations.

Order cancellations/changes:

• We may be able to cancel or modify an order if requested before it enters production/processing.
• Custom orders often cannot be changed or canceled once production begins.

8) Payment

We accept payment methods shown at checkout. Payments may be processed by third-party payment providers. By submitting payment, you represent you have authorization to use the payment method.

9) Shipping, delivery, and risk of loss

Shipping options, costs, and estimated delivery times are shown at checkout or during order confirmation. Delivery dates are estimates and not guarantees.

Risk of loss transfers to you when the package is delivered to the carrier (or as otherwise required by law). If a package is lost or damaged in transit, contact us promptly so we can help initiate a carrier claim where applicable.

10) Returns, exchanges, and refunds

Return eligibility and instructions are described on our Returns/Refund Policy page (or provided with your order). In general:

• Custom/personalized items may be non-returnable except for defects or errors.
• Returned items must be in original condition unless otherwise stated.
• Shipping fees may be non-refundable unless required by law or if we shipped the wrong item.

If you don’t have a separate Returns Policy page yet, add one (recommended) and link it here.

11) Warranty and product care

Some products may include a manufacturer or limited warranty. Warranty coverage may exclude:

• normal wear and tear,
• misuse, alterations, improper installation, or improper care,
• damage from accidents or abuse.

Follow all product care instructions. If you believe you have a warranty claim, contact us with your order details and photos (if relevant).

12) Intellectual property

All website content (text, images, videos, graphics, logos, product names, and designs) is owned by or licensed to Vaughn and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit content without written permission.

13) User content (reviews, comments, uploads)

If you post reviews, photos, or other content:

• you represent you own or have rights to share it,
• you agree not to post unlawful, infringing, or harmful content,
• you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content for business purposes (e.g., marketing, product pages), unless prohibited by law.

14) Prohibited conduct

You agree not to:

• use the Services for unlawful purposes,
• attempt to disrupt site security or functionality,
• scrape or harvest data without permission,
• submit fraudulent orders or payment information,
• impersonate others or misrepresent affiliation.

15) Disclaimer of warranties

The Services and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

(Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.)

16) Limitation of liability

To the fullest extent permitted by law, Vaughn will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits/revenue, arising from your use of the Services or products.

Our total liability for any claim will not exceed the amount you paid for the product/order giving rise to the claim, except where prohibited by law.

17) Indemnification

You agree to indemnify and hold Vaughn harmless from claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Services, violation of these Terms, or infringement of any rights of another party.

18) Third-party links and services

The Services may contain links to third-party websites or services (including payment processors and shipping carriers). We are not responsible for third-party content, policies, or practices.

19) Governing law and disputes

These Terms are governed by the laws of the jurisdiction where Vaughn is headquartered, without regard to conflict-of-law rules. Any disputes will be resolved in the appropriate courts located in that jurisdiction, unless applicable law requires otherwise.

20) Changes to these Terms

We may update these Terms from time to time. The “Effective date” above indicates when the Terms were last updated. Continued use of the Services after changes means you accept the updated Terms.

21) Contact us

Questions about these Terms? Contact us at:

Email: info@vaughnhockey.com